Hosted Instant Messaging Security Service

Hosted IM Security Service- Secure Your Public IM Clients

MessageLabs Hosted Instant Messsaging Security Service (IMSS) helps organisations to use compatible public IM clients more safely by providing anti-virus, URL filtering, content control and conversation logging services.

Hosted IMSS is compatible with Microsoft’s MSN, Yahoo’s Messenger and AOL’s AIM which together account for over 80% of public IM clients in use. This allows organizations to build cost effective internal and external communications networks. Our hosted service is run on our global, load balanced infrastructure providing high reliability and performance and is scalable to fit the needs of most sized business.

Why use MessageLabs IMSS?

Use of public IM clients – both authorised and unauthorised - has been growing steadily in organisations of all sizes. These feature rich clients can be a useful business tool providing instant text and audio communications, file exchange and collaboration between teams and with external customers and suppliers.

In order to safely use public IM clients for business communications however, IT Managers need to be able to provide similar levels of threat protection, content control rules and logging capabilities as they would for email or web traffic.

Your challenge MessageLabs IMSS Results
Prevent viruses from entering your network Multiple third party engines plus MessageLabs Skeptic™ technology provide accurate virus protection Plug a security gap in your network by stopping viruses entering via IM
Stop data loss from your network IM conversations & attachments scanned against your defined content control rules Data that you have identified as sensitive or confidential is prevented from leaving your network via IM conversations
Comply with regulatory and legal requirements IM conversations are logged and stored on our secure infrastructure Records of IM conversations are available to download from the management portal ClientNet
Enforce company acceptable use policy All web links in IM conversations are checked against our URL database and known virus sites Your network is protected from sites known to be harboring viruses and spyware and your acceptable use policies are enforced
Securing use of the leading public IM systems IMSS is compatible with Microsoft’s MSN, Yahoo’s Messenger & AOL’s AIM Helps staff to use public IM clients for business communications more safely


For peace of mind our hosted IMSS includes 24x7x365 support.

How it works

MessageLabs IMSS is a hosted service, processing your IM traffic at the Internet level so requires no hardware installed at your site. IM conversations going to or coming from your organisation pass through our data centres where they are:
  • checked for links that lead to websites known to be infected with viruses or spyware
  • comprehensively scanned for known and unknown viruses
  • matched against your content control policies
Conversations that are deemed to be malicious or suspicious, or violate your policies are automatically blocked while all other messages proceed to the intended recipient’s IM client, with no noticeable delay. Notifications and block messages are configurable to your requirements.

Every message is safely logged in our secure infrastructure and reports can be downloaded from the MessageLabs management portal, ClientNet.

IMSS


Getting started

Implementing MessageLabs IMSS is a fast and easy process, with service administration and management via an easy to use web portal. Ongoing costs are predictable with a fixed monthly fee based on the number of users connected to the service. New employees can be added easily as your business grows.

Converged Threat Protection

MessageLabs IMSS can be purchased separately or can be combined with our email and web security services for protection and control across all protocols. All services are administered through the same web based management portal, ClientNet, and include 24x7x365 telephone and email support from our Global Client Support teams.

Register your interest in IMSS today.

Next Steps

dotted border
Resources
Datasheets