Email Continuity- Email Failover Service
MessageLabs Hosted Email Continuity maximises email availability and safeguards businesses of all sizes from the costs and data loss resulting from a disruption to the email service. Our on-demand email failover is easily activated in the event of an outage – so that incoming and outgoing emails can continue without interruption. MessageLabs Email Continuity works with Microsoft Outlook, Lotus Notes, web browsers and BlackBerry devices.
Why Use Our Email Continuity Service?
MessageLabs Email Continuity is the most cost-effective way to ensure email is always up and running, enabling employees to remain productive and connected in the event of an email outage. Easily administered from a single web console, our email server failover is supported by MessageLabs state-of-the-art data centres worldwide and
24x7x365 expert technical support.
| Challenge |
Hosted Email Continuity Service |
Benefits |
| Keeping email connected |
On-demand email failover service is rapidly activated in the event of an outage |
Employees are uninterrupted, corporate reputation is protected and productivity is maximised |
| All information remains available including email messages, corporate directories, user accounts, contacts, calendars, and distribution lists |
| Making email recovery cost-effective |
Requires no hardware or in-house resourcing and no duplication of discrete systems |
Predictable monthly fee and low total cost of ownership |
| Maintaining sound records for regulatory compliance |
Restores sent and received emails with one-step recovery |
All messages are restored with comprehensive forensic data |
| Approved encryption and security technologies |
All email data is secure and confidential |
MessageLabs Email Continuity, like all our services, is backed by expert technical support - around the clock, every day.
Our hosted Email Continuity service continuously synchronises email in-boxes, calendars, contact lists so
that when you need to turn the service on, users have access to their email tools.

- Email inboxes, calendars and contact lists are constantly synchronised, with each message copied to a back-up system, to enable instant access in the event of an outage.
- The email failover solution is activated by phone or via a web console, to apply to all users, or to a subset of users to meet your specific requirements.
- Your email service – including Microsoft Outlook, Lotus Notes, web browser or Blackberry – is rapidly connected to the back-up system so that users retain an uninterrupted email service.
- Once the primary system restores, all incoming and outgoing messages sent during the outage are migrated back to the email server intact.
MessageLabs Email Continuity safeguards Microsoft Exchange and Lotus Domino servers and integrates with Blackberry devices at a predictable low monthly fee based on number of mailboxes.
It integrates seamlessly with
MessageLabs Suite of Email Security Services
to meet your exact email security requirements.