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Channel Notification

NEW! MessageLabs Safeguard Bundles

On February 15 2010, Symantec Hosted Services will launch a new suite of product bundles to partners.

The new and rebranded bundles are designed to help solve the email, Web and IM security challenges facing your mid-sized business customers and will be released with promotional pricing designed to help you increase competitiveness and assist in winning more business by leading with a solution sale.

MessageLabs Complete Email Safeguard CLICK HERE
MessageLabs Security Safeguard CLICK HERE

Roaming User Support for Web Security Service - released

We are pleased to announce the availability of Roaming User Support for MessageLabs Web Security Services.

If you missed the Partner Training Webinar, you can view a recording here Click here

Additional resources
Administration Guide
Trouble shooting FAQ
Web Security Services Datasheet

Whitepapers	Click Here
Datasheets	Click Here
Powerpoint Presentations	Click here
Sales Cheat Sheets	Click Here
Case Studies	Click Here

MessageLabs Partner Training

MessageLabs offers a comprehensive training program designed to help our partners fully capitalise on high-margin service opportunities and increase their services business through professionally trained staff that can sell, implement and support the full range of MessageLabs’ messaging and web security solutions.

We understand the demands of working in a fast-moving, competitive IT industry and our training courses are not only modular but can also be delivered through a variety of medium for maximum flexibility and cost-effectiveness.

Overview of Partner Training Courses

Please note that training courses are currently available in English only.

(click image for large view)

How to Coordinate Training for your Organisation

Initial technical and product training for your sales team should be scheduled with your Partner Account Director or by registering using the online form.

>>REGISTER ONLINE HERE>>

Upon receipt of your completed form, we will contact you to coordinate the session. Please refer to the partner training participation requirements in your MessageLabs supplier agreement.

Training methods:

Classroom (MessageLabs site)
Classroom (partner site)
Online (e-learning)

Courses:

MessageLabs Services Overview
MessageLabs Sales Training
MessageLabs Technical Pre-Sales Training
MessageLabs Technical Support
MessageLabs Service Ordering & Fulfilment

Products:

Email
Web
Instant Messaging
Archiving

Charges and availability for classroom training are available from the MessageLabs training team certification@messagelabs.com or from your MessageLabs Partner Account Director.

Service Demonstrations	Demonstrations on Email, Web, IM and Archiving services.	Click here
Marketing Campaigns	Ready-to-go eDM campaigns for lead generation to your contacts in rich HTML.	Click here
ClientNet Walk Through	A demo with audio commentary including service configuration and an overview of the reporting available for your clients.	Click here
Register your Opportunity	Log your opportunity in the following form.	Click here
ClientNet	Place orders & raise a support ticket via ClientNet.	Click here

HELPFUL TIP: Work with your MessageLabs Account Manager to close the deal

Notification	Description	Download
June 2010 MessageLabs Hosted Email Archiving	MessageLabs Hosted Email Archiving is a hosted service that is designed to help your company address the challenges of email storage management, legal discovery, and regulatory compliance. It archives internal and external emails, while also giving you rapid, on-demand access to your emails after they have been archived.	Click here