What our Clients are saying

More than seven million end users at 16,000 organizations spanning 80 countries, rely on MessageLabs services and we are proud of an unprecedented 98% client retention rate demonstrating the high value of our services. Our clients trust MessageLabs to protect them from online threats and other content management challenges, leaving them free to focus on their business without interruption. Please take a moment to hear from some of our valued clients of different sizes and from a wide range of industries about their experience with MessageLabs.


Client Testimonials
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Select Client List | Clients By Industry

  API Security

  Australian College of Physical Education
"MessageLabs captures about 100 viruses each week, before they enter our network. Because MessageLabs stops spam and web-borne threats at the internet level, it provides far better security. "
- Tina Huang, Manager, Information Technology Services

  Australian Health Management

  Aviva Australia

  Baptist Community Services

  Bilfinger Berger Services
"The MessageLabs solution has saved the IT team one and a half days a week, previously spent administering the in-house solution and rebuilding infected machines. My team is able to focus on strategic rather than reactive, repetitive tasks."
- Greg Edwards, Service Delivery Manager

  BOYCE Chartered Accountants
"With a spam rate of 40% and 140 employees, BOYCE estimated it was losing more than 55 hours each week to spam. Since implementing MessageLabs more than 95% of spam and 100% of known and unknown viruses and malware are eradicated before they enter the company’s network."
- Denis Reeves

  Brisbane Grammar School
"MessageLabs detailed service level agreements guaranteeing extremely high levels of protection, combined with their very helpful and high quality service delivery, gave us the certainty we needed."
- Jeremy Connell

  Call Design
"“A recent major outage took our email system down for a week. In one of the most horrible weeks of my life, the MessageLabs service had email available within two minutes."
- Dean Mather, Network Administrator

  Cathay Pacific Airways
""Simplified security management and operation efforts have helped Cathay Pacific to reduce administrative and support costs, as well as total cost of ownership.""
- Allen Yeung

  City of Fremantle
"Whatever I imagine a trojan, virus or bot can do, someone out there can make it happen. A hosted service signifcantly reduces the risk of malware arriving at our network unrecognised or sitting silent, waiting for a trigger."
- John Pavy, Manager, Information Technology

  Firbank Grammar School
"Firbank Grammar tried a few solutions and finally decided to go with MessageLabs Hosted Email Security because it's the most accurate email anti-spam and anti-virus solution out there. It also significantly reduces our time spent in mail system management. We have been using MessageLabs for a year now and highly recommend it!"
- Alan Tang, Network Manager

  Fisher Cartwright Berriman
"“Our network administration specialists were aware of the particular problem we faced with spam, and advised that the most economic and secure solution was to outsource our email security to MessageLabs.” "
- Deborah Banks, Operations Manager

  ISS Facility Services
"MessageLabs has improved productivity for users, reduced the time required to manage the email system and markedly improved our email and web security."
- Roger Burgess

  Locker Group Pty Ltd

  Mandarin Oriental Hotel Group
"Quite simply, we wanted the very best guarantee of virus-free email that we could get. When we looked at the MessageLabs offering, we were confident that we’d found it"
- Nick Price

  McDonalds
"Just knowing that we can see email totals and the viruses being stopped by MessageLabs is a big plus for us. It makes our staff more comfortable with the solution because it’s so transparent."
- Mr Ming Yu

  Noel Leeming Group
"As well as saving on infrastructure, management and maintenance costs and licensing fees, we have freed up around 40 hours each month of my team’s time since the move to MessageLabs Hosted Email Security."
- Darrin Harper, IT Manager

  QBE Insurance Group
"Ideally you only want to block attachments that contain a threat and this is what MessageLabs provides. In less than four months MessageLabs Anti-Virus service has intercepted almost 8000 viruses for us."
- Murray Laracy

  Ramsay Health Care
"Only a cloud-based service would allow us to provide connectivity for multiple end points and apply the same usage policies to them all."
- Barry Mather, IT Projects Manager

  Simpson Grierson
"The MessageLabs technology is so good at identifying spam. It's a time saver which equates directly into dollars saved. The whole problem has just gone away."
- Valerie Fogg, Information Services Director

  Stella Travel Services
"We've been aware of MessageLabs’ services for some time, but it really was growth in spam and server load due to the volumes of junk mail that prompted us to adopt MessageLabs’ Anti-Spam and Anti -Virus services. We noticed a drop in the loads almost overnight."
- Matthew Harris

  STW Communications Group

  Sydney Turf Club
"MessageLabs is flexible enough in that inbound inappropriate content emails are blocked but industry related emails, such as gambling and wagering, are allowed through although none of which are SPAM or Phishing emails."
- Maurice Veliz, Network Administrator

  Transpacific Industries
"“MessageLabs stood out because it was clearly the most cost-effective with the best Service Level Agreements. MessageLabs delivered us unrivalled accuracy, for a lower total cost of ownership.”"
- Adam Heilbron

  Tweed Shire Council
"Our IT administrators no longer have to waste time trawling through spam, precious bandwidth and server space is released, and we don’t have the worry of false positives any more."
- Troy Green

  Visy
"MessageLabs has eliminated the costly, tedious and unreliable process of manually checking all blocked emails to release false positives, and has halved email-related Help Desk calls."
- Scott Polson